Senior Scam Prevention & Fraud Resources in Utah

I. Overview: Utah’s Senior Population & Key Cities

State of Utah

As of 2024, Utah has an estimated population of 3.4 million, with more than 480,000 residents aged 65 and older, making up approximately 14.1% of the state’s total population. While Utah has one of the youngest median ages in the U.S., its senior population is growing rapidly — and so is the volume of fraud targeting older residents.

Scammers in Utah commonly use phishing emails, Medicare scams, tech support hoaxes, romance fraud, and government impersonation to exploit seniors. Education, vigilance, and access to local and federal support services are essential to preventing financial harm.

The top three cities where seniors reside and scam activity is frequently reported are:

  • Salt Lake City (approx. 205,000 people)
  • West Valley City (approx. 140,000 people)
  • Provo (approx. 115,000 people)

II. 2024 Victim Report: How Scammers Targeted Utah’s Seniors

In 2024, Utah had 1,762 victims aged 60+ who reported losses totaling $44,155,961.

Loss by Crime Type

Crime TypeLoss Amount
Investment$16,504,979
Tech Support$7,409,252
Government Impersonation$4,725,593
Romance$2,851,906

III. Emergency & Official Contacts

 Local Police Departments – Elder Fraud & Financial Crimes

1. Salt Lake City Police Department – Investigations Bureau

  • Phone: (801) 799-3000 (non-emergency)
  • Website: www.slcpd.com
  • Ask for Financial Crimes or request to report elder fraud.

2. West Valley City Police Department – Fraud Unit

  • Phone: (801) 840-4000 (non-emergency)
  • Website: www.wvc-ut.gov
  • Request support from the Economic Crimes Division.

3. Provo Police Department – Investigations Division

  • Phone: (801) 852-6210 (non-emergency)
  • Website: www.provocity.com
  • Inquire about elder fraud or scam-related cases.

 FBI & Federal Scam Reporting

FBI Salt Lake City Field Office

  • Phone: (801) 579-1400
  • Website: www.fbi.gov/contact-us/field-offices/saltlakecity

Internet Crime Complaint Center (IC3)

  • Website: www.ic3.gov
  • Use to report phishing, tech support scams, romance fraud, and other online crimes.

 Utah Attorney General – Elder Fraud & Consumer Protection

Utah Attorney General’s Office – Consumer Protection Division

  • Consumer Complaint Line: (801) 538-9600
  • Website: www.attorneygeneral.utah.gov
  • Provides scam alerts, complaint forms, and elder protection resources.

 Statewide Elder Services & Medicare Fraud Assistance

Utah Adult Protective Services (APS)

  • To report elder abuse or financial exploitation:
    APS Hotline: (800) 371-7897
  • Website: hs.utah.gov

Utah Senior Medicare Patrol (SMP)

  • Phone: (800) 541-7735
  • Website: www.smpresource.org
  • Helps seniors detect and report Medicare fraud and deceptive healthcare billing.

Utah Aging and Adult Services – Department of Health and Human Services

  • Aging Info Line: (877) 424-4640
  • Website: aging.utah.gov
  • Offers fraud prevention programs, elder legal support, and caregiver resources.

 Know the Signs. Speak Up.

  • Utah seniors lose millions annually to scams — often under pressure, fear, or confusion.
  • Save and share these contacts with caregivers, family members, and trusted friends.
  • Visit our Education Center to learn about scam red flags, fraud examples, and safe reporting steps.
  • If you suspect fraud, pause, verify, and report. You are not alone.
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