How to Report Scams in Florida
Florida seniors reported $388.4 million in scam losses in 2024. Reporting helps protect yourself and prevents others from becoming victims. Florida has extensive elder protection resources.
Florida’s Primary Scam Reporting Resources
Florida Attorney General – Senior Protection Team
Florida has a dedicated Senior Protection Team in the Attorney General’s office:
- Fraud Hotline: (866) 966-7226
- Online: myfloridalegal.com
- Specializes in elder fraud cases
- Coordinates with federal and local agencies
- Spanish-language assistance available
Florida Adult Protective Services
- 24/7 Hotline: (800) 962-2873
- Online: myflfamilies.com
- Handles elder abuse and exploitation
- Can investigate financial exploitation
Regional Florida Reporting Resources
Miami-Dade County:
- Elder Fraud Hotline (State Attorney): (786) 687-6550
- Miami Police Fraud Division: (305) 603-6640
- Alliance for Aging: (305) 670-6500
Broward County:
- Broward Sheriff Economic Crimes: (954) 321-4200
- Area Agency on Aging: (954) 745-9567
Palm Beach County:
- Palm Beach Sheriff Financial Crimes: (561) 688-3000
- Area Agency on Aging: (561) 684-5885
Tampa Bay Area:
- Tampa Police Economic Crimes: (813) 276-3200
- Hillsborough County Aging Services: (813) 272-5250
- Area Agency on Aging of Pasco-Pinellas: (727) 570-9696
Orlando/Central Florida:
- Orange County Sheriff: (407) 836-4357
- Senior Resource Alliance: (407) 514-1800
Jacksonville/Northeast Florida:
- Jacksonville Sheriff Economic Crimes: (904) 630-0500
- ElderSource: (904) 391-6600
Florida SHINE Program – Medicare Help
For Medicare-related fraud, Florida’s SHINE (Serving Health Insurance Needs of Elders) program provides free help:
- Phone: (800) 963-5337
- Online: floridashine.org
- Free Medicare counseling
- Help identifying Medicare fraud
- Assistance filing complaints
Federal Reporting Resources
- FBI Miami: (754) 703-2000
- FBI Tampa: (813) 253-1000
- FBI Jacksonville: (904) 248-7000
- Internet Crime Complaint Center: ic3.gov
- FTC Report Fraud: ReportFraud.ftc.gov
- Social Security OIG: (800) 269-0271
Before You Report: Gather This Information
- Dates and times of contact
- Phone numbers, email addresses, or websites used
- Names or company names given (even if fake)
- Description of what happened
- How much money was lost and payment method
- Any documents, emails, or text messages received
- Bank or credit card statements showing transactions
Spanish Language Resources – Recursos en Español
Florida offers scam reporting assistance in Spanish:
- Fiscal General de Florida: (866) 966-7226 (español disponible)
- Servicios de Protección de Adultos: (800) 962-2873
- Miami-Dade Elder Hotline: (786) 687-6550 (español)
- SHINE Medicare: (800) 963-5337 (consejeros bilingües)
What Happens After You Report
- Your report is documented and may be investigated
- Patterns from multiple reports help identify active scammers
- Law enforcement may contact you for additional information
- Your report may contribute to legal action or public warnings
- Even if money can’t be recovered, your report protects others