Module 6, Page 6 – Supporting our seniors: what to do if a loved one is at risk of an online fraud?

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Video Transcript

Golden Rules.

1 – Stay calm, curious, and kind.

2 – Talk openly and take care, many older adults feel embarrassed.

3 – Empower, do not control. Teach them, do not take over.

4 – Help them explore safe online habits together.

5 – Remind them: asking for help is a strength, not a weakness.

The national picture. These scams are part of a much bigger story. In 2025, Americans 60 and older reported losing $7.748 billion to online fraud across 201,266 victims. Read Stolen Trust, our 2026 special study that maps the full elder-fraud landscape, with five years of FBI data and one practical plan to fix it.