Module 2, Page 1 – Tech support scam Awareness: What to do if someone claims your device is infected

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Video Transcript

Welcome to the Everyday Cybersecurity Series for seniors.

This is Module 2: Tech support scam Awareness. What to do if someone claims your device is infected.

The national picture. These scams are part of a much bigger story. In 2025, Americans 60 and older reported losing $7.748 billion to online fraud across 201,266 victims. Read Stolen Trust, our 2026 special study that maps the full elder-fraud landscape, with five years of FBI data and one practical plan to fix it.