Module 1, Page 3 – Emergency Basics Awareness: What To Do if You Have Been Hacked or Scammed
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Video Transcript
Carol’s Story. Carol is 84.
She opened an email that looked like it came from her bank.
She clicked a link and entered her info.A few hours later, she realized it was fake.
She felt scared, but she decided to say something.
She called her bank. She changed her password. She reported the scam.
And she recovered, because she took action.
The national picture. These scams are part of a much bigger story. In 2025, Americans 60 and older reported losing $7.748 billion to online fraud across 201,266 victims. Read Stolen Trust, our 2026 special study that maps the full elder-fraud landscape, with five years of FBI data and one practical plan to fix it.