Module 6, Page 4 – Supporting our seniors: what to do if a loved one is at risk of an online fraud?

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Video Transcript

Did you notice something odd?

Your mom tells you her bank called to verify a code?

Your neighbor mentions your dad is chatting online with someone who needs money to come visit?

Many older adults feel embarrassed or unsure.

Some even defend the scammer.

The best response: stay calm, curious, and kind.

The national picture. These scams are part of a much bigger story. In 2025, Americans 60 and older reported losing $7.748 billion to online fraud across 201,266 victims. Read Stolen Trust, our 2026 special study that maps the full elder-fraud landscape, with five years of FBI data and one practical plan to fix it.